It was a pleasure to work with Rader Awning! Your salesman was responsive to our initial phone call for an estimate, promptly returned our calls, and definitely made sure we were satisfied with the final outcome. He even responded to a message left on a Sunday just to see what it was we had a question regarding. Communication is key to any successful business transaction and Rader Awning really excelled in customer service. We will enjoy our awnings for years to come and look forward to recommending Rader Awning to our family and friends!
This letter is to express my complete satisfaction with your employees and product! Your salesman readily answered all my questions, made recommendations, and accurately presented your product as a solution to my requirements. The installation team was equally professional from their on-site arrival to when they pulled out of the driveway. They explained what they were going to do, went about the installation, cleaned up, and completed the paperwork- all with a sense of purpose and pride in their work. My experience with your professionals and product has made me a Rader Fan! Thank you for a job well done! Feel free to use me as a reference for prospective new customers.
Over and above is the customer service experience Rader Awning provided! From the initial phone call to the installation of our awning we were impressed! We selected Rader Awning as our awning company after appointments and estimates with the other local awning companies. We wanted to go with a company that would be here year after year, was a small business, and was thankful and appreciative for our order.
Thank you Rader Awning! Last night provided my wife and I the opportunity to evaluate the functionality which originally led us to the Rader solution: sun and rain protection over our back patio. After an evening full of Albuquerque monsoons, our patio was protected and dry! As far as normal sun protection, we had validated that the week prior with a late afternoon cook-out for some twenty-plus guests. Again the awning performed flawlessly. Thank you for providing us with our custom and unique awning!
Thank you so much for the installation of our vertical roll curtains, they are GREAT! Really helps to cut down the solar heat and eliminate the UV sun damage that has been a constant source of discomfort in our family room. I really wished we had installed these prior to our furniture and rugs being sun bleached. The remote control has made the operation of the curtains so convenient with no need to hand crank or pull up the curtains. Thanks to your team for making this a worthwhile investment. Also thank you for your immediate attention in dealing with the details and keeping the project going.